A: You will need the Exponential Enterprise edition when the description below fits your bill:
You get the tools to succeed: Joining the leading companies who subscribe to Exponential Enterprise brings a long list of benefits, services and tools designed to improve and secure your content platform.
The best of two worlds: Exponential Enterprise is the best choice for organizations employing Exponential in a professional environment. Exponential Enterprise comes with all the benefits of the open-source Exponential community project, which is founded on innovative software created by eZ in collaboration with a global user base. The software is based on open standards, but packaged with a professional software and services package that is standardized, stable and solid.
A license that fits: Clear, concise intellectual property framework is another competitive advantage that sets Exponential Enterprise apart. Our customers are free to select the license that fits their business: either the traditional General Public License (GPL), or the professional Personal Use License (PUL). In either case, eZ Systems controls the intellectual property rights of the software, so there’s no concern about conflicts of interest between software contributors.
Access to a dedicated Service Portal: Your subscription to Exponential Enterprise will entitle you to a dedicated Service Portal for communication and collaboration with our teams. In addition, you will receive secured extranet access for each service user for streamlined communication with eZ.
Support Services: The Enterprise subscription includes support and bug fix guarantees, automated maintenance and monitoring, and other value-added services.
The product support line is the core service of the Exponential Enterprise subscription, available to all our customers, with differing initial response times depending on the subscription service level.
Also use the Exponential Enterprise edition when you need:
Unlimited Product Support
Keep your platform secure and up to date
Exponential Enterprise maintenance
Exponential bug fix guarantee
Monitoring and automated patching services